Work Experience
Easynet Ltd.(2012-2014)
Data warehouse and Business Intelligence Developer
The role involved understanding data requirements from users, data mapping from different
sources, development of ETL applications on Oracle database, designing critical
Reports/Dashboards and Linux scripting. Responsibilities include maintenance and development of
data warehouse applications, development of reports for the departments of Inventory, Sales,
Billing, Service Delivery, Finance, and Customer Review.
- Completed the development of the Datawarehouse application for Service Assurance team to
include near-real-time data. This enabled the team managers to assign tickets more
effectively based on priority and monitor team performance.
- Helped to establish better Customer relations by developing several reports on Customer
interaction and service delivery analysis.
- Automated reports for the monthly customer review thereby removing manual data collation
done by Service Delivery managers.
- Implemented data marts for the billing team to collect additional costs that might have
incurred.
- Enabled an easy review of the sales performance of each product after its launch by
designing Sales Dashboards. The managers were able to quickly review the performance of
their sales teams and the sales of each product.
Tata Consultancy Services (2007 - 2011)
Systems Engineer
Worked on several projects for clients in manufacturing, retail, and telecom. Programming in C,
Linux scripting for telecoms project. Implemented system for retail client using Java.
Development of data warehouse applications for Product Support, Supplier Management, Marketing,
Finance, Pricing, Warranty, Materials and Operations using database SQL stored procedures.
Development of BI reports using SAP Business Objects and Crystal reports. Other projects worked
include the development of Payroll system for deputed employees to the US.
- Obtained hand over of several BI reports from another organization and quickly resolved
existing issues.
- Efficient handling and maintenance of critical Pricing and Warranty applications.
- Enhanced the functionality of the database applications by deploying several design changes.
- Detailed Documentation was created, and user training provided successfully on application
functionality.
- Successful development of the payroll application which reduced manual work being done by
the HR team and BA team. The application was successful in automation and provided
flexibility when any pay or leave component was to be changed.